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What are the products that our website offers?

Our website provides customers with two types of products. The first product is the test bank. A test bank is a ready-made electronic testing resource that is tailored to the content of an individual textbook. Test banks provide various types of questions including: multiple choice, true/false, fill in the blank, essay/short answer and matching questions with their correct answers.

In addition to test banks, the other product that our website offers is the solution manual. A solution manuals aims at providing full solutions for the questions, exercises and problems that are tackled in the textbook that it accompanies. For example, accounting textbooks usually include unsolved end-of-chapter exercises. Solution manuals offer in depth answers for these exercises and thus they are extremely important for saving time and effort.

Can you provide me with a sample of the product?

You can be provided with a sample that consists of one chapter of the product that you have requested. If the test bank or solution manual available at our store, you can directly download and review the sample from the product page.

How can these products to be used?

These products can be used to improve the learning and teaching process.

Can these products substitute the textbooks?

These products cannot substitute textbooks because they are provided to accompany and complement the material that a textbook tackles. Nevertheless, our proposed test banks and solution manuals can be used without refereeing to the textbooks that they accompany. This is attributed to the fact that the answers and solutions that are offered in these products are typically preceded by the required questions.

When can I get the purchased product?

You can get your product immediately after you complete the payment process successfully.

How can I get the purchased product?

In order to obtain the product that you have purchased, you need to log in the account that you have created to complete the payment process. After logging in your account you can check your Available Downloads and you will find a link to download your product there. Moreover, a link to your product will be further sent your email instantly after you complete the payment process.

Can I access the link to file more than once?

Of course you can do so. All you need to do is to click the link whenever you which to access your file within seven days from purchase.

Is the cost of your products fixed?

The cost of our products is fixed unless there are some offers or discounts.

What is your Refund Policy?

Owing to the intangible nature of the digital sources that our company offers, the refund of any purchased products is not possible. However, a sample is provided to check the quality and content of the required sources. Based on the proposed sample, you can decide whether you want to buy the full source or not.

Do you have a privacy policy?

Certain information about our clients is required in the course of providing services on our website. The information about our clients is only required to ensure completing the payment process. The privacy of our clients is highly valued and protecting it is a top priority. Accordingly, any information about our clients or former clients is not to be revealed to anyone under any circumstances.

How can I guarantee that I will get the products that I paid for?

Relying on a Secure PayPal’s Payment Gateway as the source of the Payment Transactions that our clients make is a clear sign of our honesty and a strong indicator of genuine business ethics.

How can I pay if I don’t have PayPal account?

You can use a credit/debit card directly to complete your payment process if you don’t have a PayPal Account.

I have paid the money but my order status is still pending?

The payment process takes three steps to be completed. The first step requires the payment to be deducted from your account or your credit/debit card then it reaches PayPal in order to verify your information and finally it is transferred to our PayPal account. If any of the information that you provided is found to be inaccurate, then the payment is held by PayPal until it is returned or released. If this is the case, you are advised to call your bank or PayPal.